Frequently Asked Question

On some tablets and other mobile devices, the 'soft mute' switch may be toggled to the 'on' position. This will prevent sounds from playing in the app or the website. Toggling this back to 'off' should allow sounds to play again.

Note that some games also have a mute switch included, usually in the top-right corner; make sure you toggle this just in case it is set to 'mute' mode.

Alternatively, if sounds persistently fail to load, it may be due to local blocking or filtering. The majority of sounds are loaded into the Linguascope activities as MP3 files. Some schools set up a blanket block on MP3 files to prevent students from downloading them on school machines, but that also means that Linguascope's sound files can be blocked. In this case, it is usually possible for your network administrator to make an exception for these kinds of files specifically for the Linguascope.com site.

It may also help to request that your administrator add linguascope.com, assets.linguascope.com and usercontent.linguascope.com to your network filter or firewall's list of safe or trusted sites, also known as whitelisting.