Technical support
Frequently Asked Questions
- Games are not loading fully
- I cannot find the student materials
- I cannot find the teacher materials on the site
- I purchased an app subscription but it isn't showing
- Some / all of the pictures / sounds / words are not loading
- Some students can log in but others can't
- The app isn't working
- The Recaptcha / 'are you a robot' / log-in verification tick box won't work
- The Recaptcha / log-in verification tick box appears constantly
- The website is very slow
- The worksheets will not open
- There is no sound in the activities