Frequently Asked Question

Last Updated about a month ago

Expired Account: Check if your subscription has expired. If so, you can renew online or contact Linguascope for renewal details.
New Login Details: If you've recently renewed, ensure you're using the latest username and password. Get in touch with your named Linguascope contact (typically the teacher in charge of Languages at your school) for assistance.
Cloudflare Verification Issue: If the Cloudflare verification tick box is not displaying or showing an error, try to refresh the page. If it does not resolve the issue, your school network may be blocking the verification process. Simply ask your network administrator to add https://challenges.cloudflare.com/ to your list of safe / trusted sites, and ensure that your network is using static rather than dynamic IPs for consistent access.
More troubleshooting advice can be found on the Cloudflare website.