Frequently Asked Question

This is usually due to the firewall or Internet filter settings on your computer or network. Certain kinds of file, or certain words on webpages or in filenames, may be on a banned list to prevent students from accessing unsuitable online content. Occasionally, they can block legitimate files unintentionally. You should check that XML, JPG and MP3 files are not blocked by your filter or firewall. It can sometimes also help to ask your network administrator or local authority broadband provider to add the following URLs to your network list of trusted / safe sites:

https://assets.linguascope.com ;
https://fr-par-1.linodeobjects.com/

Linguascope does link to certain third-party libraries which should be allowed on your network. These are:

https://code.createjs.com/
https://code.jquery.com/

Similarly, some sections contain text which may partially match school networks' lists of 'blocked words' or similar. This is particularly possible for sections such as 'Society' in the intermediate sections, where some vocabulary deals with social problems. Adding linguascope.com and assets.linguascope.com to your network's list of trusted / safe sites can help mitigate this problem.