Frequently Asked Question

If you have an app subscription that does not seem to have been applied, you should find a 'Restore purchases' option in the app (for example, in Beginners, it is accessed via the 'My Subscription' link on the screen when you click 'buy' next to a language). Make sure that you are logged on to the same account on your device used to make the subscription purchase. Subscriptions are platform-specific and not usually transferrable.